Refunds

Swipzee is a monthly plan. Cancel any time and you keep the rest of the month you have paid for. If something went wrong, email support@swipzee.app within 14 days and we will refund the unused portion.

Credits are the unit of work across carousels, reels and your feed theme. A round of twelve hooks costs 4, writing the slides 8, a look 1, an AI design 15 (more for a picture on every slide) and a reel 25. Captions and downloads, including downloading again something you made months ago, are always free.

Your credits refresh at the start of each billing month and unused ones do not carry over.

If you have barely used the credits from a month you have just paid for, email us within 14 days and we will refund it. Cancelling stops the next charge; it does not claw back the month you are in, and you keep it until it ends.

Refunds go back to the original payment method and typically take five to ten working days to appear, depending on your bank.

A carousel you did not like is usually cheaper to redo than to refund: rewriting one slide or one family of hooks costs a single credit. A reel that fails to finish gives its credits back on its own, with nothing to ask for. If the tool genuinely failed you, a carousel or reel that came back broken or never arrived, tell us what happened and we will put the credits back.

Charged twice, charged after a failed generation, or charged for something you never received? Email us and we will refund it without argument. You do not need to make a case.

Email support@swipzee.app from the address on your account, with the date of purchase. We aim to answer within two working days.